FAQs

How can I register for the conference?

You can register online at this site by clicking the book now button.

Will I receive a confirmation?

A confirmation email will be sent to the contact email provided on your booking form.

Do I have to make my own hotel reservation?

Delegates must make their own accomodation arrangements.  Hotel information for 2011 will be available shortly.

Are there discounts on multiple registrations?

Yes, for groups of 2 or more bookings made at the same time, from the same organisation.  This discount only applies to CIPFA member rates.  The first delegate booking will be charged the full amount, all additional bookings will receive 20% off the full price.

Will speaker presentations be available at the conference?

These will not be provided in delegate packs due to the sheer volume.  Most presentations, where a speaker has given permission, will be available on the website after the conference.

When do I need to pay for the conference?

All bookings must be paid for before the conference.

How can I pay for the conference?

You can pay by BACS, credit card or cheque (please make cheques payable to REDACTIVE EVENTS LIMITED).

How many delegates usually attend the conference?

Approximately 800 delegates, exhibitors and sponsors attend the conference over the course of the 3 days.

How can I get to the venue?

Venue information will be coming soon.

What should I wear?

The dress code is business attire.

Special requests

Please contact us as soon as possible if you have any special dietary or access needs.  Any requests made at the conference may not be able to be catered for.

When will I receive joining instructions for the conference?

All joining instructions will be sent via email 4 weeks prior to the event.  Information regarding the programme, workshops, venue and accommodation will be available on this site shortly.

When will I receive my delegate pack and name badge?

You will receive these at the registration desk on the day of the conference.

What are your cancellation and substitution policies?

Cancellations made before 30 December 2010 will not be subject to a cancellation fee.  Cancellations made after this date are subject to a £100 cancellation fee before 4 May 2011.  If you cancel later than this, the full payment will be forfeited.  Substitutions may be made at any time.

I can’t attend, but would like a copy of the delegate pack from the conference?

Delegate packs, including conference handbooks, can be purchased after the conference for £70 (+ VAT and P&P).  Presentations can be found on the conference website.   Please email rebecca.west@redactive.co.uk to request a pack.