08 July

Please note CIPFA reserve the right to alter the programme, schedule and content at any time

Lunchtime Workshop – Developing savings and efficiencies on PFI

13:30 Workshops

WORKSHOP 1A – Society of District Council Treasurers Annual Workshop

WORKSHOP 1B – Managing your Budget: Excel to Excellence

Chair: Mandy Bretherton, Technical Manager, Local Government Finance, CIPFA

It has never been more important for finance teams and departmental managers to control their budgets more tightly than ever before and forecast future spend more accurately. So, it is surprising that many public sector bodies underinvest in budget management solutions and rely on spreadsheet based tools to manage the process. This alone presents an array of challenges including version control, lack of visibility throughout the process, no drill down, human error, to name a few, and while being inefficient it also consumes too much time from a finance team that is already being asked to do more and more without additional resources.

This session will present an alternative way to manage your budgeting and forecasting processes by introducing a collaborative, real time approach which includes budget manager ownership and self-service, consequently reducing the burden on the finance team which will result in both cost and efficiency savings. The session will include case studies from public bodies that have adopted this approach and managed the cultural change.

Sponsored by: 


WORKSHOP 1C – Are public service pensions affordable?

Chair: Mike Ellsmore, Independent Chair, Local Pensions Boards for London Borough of Croydon, London Borough of Southwark, and London Borough of Sutton; former Director of Finance & Resources, London Borough of Bexley

Chris West, Executive Director of Resources, Coventry Council
Michael Johnson, Research Fellow and Pensions Analyst, Centre for Policy Studies  

The complexity surrounding pensions and the LGPS does not help councillors, scheme members or taxpayers to understand the issues. Even finance directors struggle to keep on top of developments.

The recent reforms have left in place a scheme that is still wholly unaffordable and unsustainable for local authorities, and almost no one feels able to say so.

This session looks at local government and public service pensions more widely and asks are we being radical enough?

WORKSHOP 1D – Future of the corporate centre

Chair: Jonathan Flowers, Resource Directors’ Network

Speaker: Gillian Quinton, Strategic Director (resources and business transformation), Buckinghamshire County Council

Corporate overheads and back offices are an unpopular drain on scarce resources – resources which should really be applied on the front line, where it really matters.  We all “know” this.  But we may be wrong.

Councils use the military analogy of “front line” to emphasise the importance of the place where value is added to the council’s citizens or service users.  The Resources Directors’ Network thinks that front line services should use another military analogy.  Front line troops and their commanders refer to the support functions such as logistics, catering, communications not as “back office overheads” but as “force multipliers” – functions which if done well make their job easier to do, which multiply the effectiveness of every pound spent at the front line, that don’t simply take resources away from it.

Sponsored by: KBR

WORKSHOP 1E – Adult social care reform through the Care Act

Chair: Brian Roberts, Director of Corporate Resources, Leicestershire County Council


Aileen Murphie, Director of Local Government VFM, NAO
James Maker, Policy Manager, County Council Network

The government set out its reforms in the 2012 white paper “Caring for our future: reforming care and support”.  The Care Act 2014 is a significant part of a new approach and is being introduced at a time when adults’ care needs are rising and public spending is falling. Alongside financial pressures, it is difficult to predict how many people will take up their new entitlements and when. With Phase 1 under way and Phase 2 to come in 2016, what are the risks which central and local government need to manage? And how will those risks be addressed?

Sponsored by: 


15:00 Workshops

Workshop 2A – Transforming commissioning from counting widgets to delivering social value – the benefits of measuring the social impact of bold, outcome based commissioning

Chair: John Maddocks, Technical Manager, Social Enterprises/Commissioning, CIPFA

Keith Ward, National Head, Social Impact Advisory Team, Baker Tilly
Executive Board members of the Greenwich Primary Care Collective

This session will be jointly delivered by Baker Tilly and Greenwich Primary Care Collaborative (GPCC), a community interest company specifically set up by GPs within the Community to drive health care and improvement at a grass roots level.

The benefits of outcomes based commissioning and commissioning for greater social value seems clear and the effective use is gathering pace. One factor that could be slowing down the rate of take up is measurement; there are calls from many quarters for sound and relevant measurement of the outcomes achieved by social interventions, which Baker Tilly will address.

GPCC will explain how bold commissioning has helped them to deliver an innovative healthcare service to the residents of Woolwich, with the support of local GPs, which has both saved the NHS money and has invested all of its surpluses into further developing healthcare in the local area.

Sponsored by:

BT - colour black

Workshop 2B – Aligning Public Services

Chair: Andy Burns, Director of Finance and Resources, Staffordshire County Council

Mike Emmerich, Director, Metro Dynamics
Ian Carruthers, Executive Director, Policy & Standards, CIPFA

The biggest challenge to achieving aligned local public service delivery is getting it started in the first place – particularly changing the culture and turning talk into action. Traditional organisational boundaries have to be crossed and trust needs to be built between local and national bodies and between public, private and third sectors. Success in addressing the challenges will depend to a great extent on the leadership and operational maturity in the various public service delivery bodies. CIPFA believes that it is in local public services’ best interests for local authorities to be the driving force behind the change – a local authority will generally have a broader view of the issues affecting local communities and will usually be in a better position to identify potential partners, bring them together and then develop shared aspirations and desired outcomes in response to those issues. But, in doing so, the local authority will need to take account of the aims and objectives and associated sensitivities of potential partners.

Workshop 2C – Social Value

Chair: Jayne Stephenson, Chief Financial Officer, Office of Police and Crime Commissioner for Greater Manchester

Evidence is starting to clearly demonstrate that integrating social value can bring a wide range of benefits to local authorities and housing associations and the communities in which they operate. It shows social value can be viewed as a strategy for cost savings, not just as the creation of positive social outcomes.

However, there remains difficulty in defining social value and its measurement which present a barrier to its implementation, both during the commissioning phase and post-commissioning. Following Lord Young’s review of the implementation of the Act we assess progress to date and next steps for implementation.

Sponsored by:

Zurich Municipal

Workshop 2D – Commercialisation and asset management: Using the balance sheet to invest in services and economic growth

Chair: Tom Whiting, Corporate Director, Resources, London Borough of Harrow

Delivering public services in an era of fiscal constraint inevitably requires new approaches including independent revenue generation, entrepreneurial management of the organisations’ balance sheet and smarter asset management to promote growth and free up capacity.

Sponsored by:


Workshop 2E – New Delivery Vehicles

Chair: Alan Edwards, Chair of CIPFA Development, CIPFA


Simon Laker, Managing Director, Surrey Choices
Paul Oliver, Director of Finance, Surrey Choices

As public service bodies seek transformational means to deliver services more effectively and better outcomes for their stakeholders innovative forms of service delivery vehicles are being tried and tested.

09 July

Please note CIPFA reserve the right to alter the programme, schedule and content at any time

Breakfast workshop – Using staff engagement as a force multiplier

Anne Gibson, Resource Directors’ Network
Deb Broadbent-Clarke
, Director of Improvement and Corporate Services, Central Bedfordshire Council

Employers have a direct impact on employees’ motivation and productivity through remuneration, promotion of well-being and health and through team and individual’s professional development. All are dynamics which are directly affecting the talent agenda. Failure to meet changing societal expectations could in fact put employee engagement and performance in jeopardy. Supported by the Resource Directors Network, we look at the implications for talent development and maximising organisational effectiveness.

13:30 Workshops

Workshop 3A – Tackling fraud in a changing landscape

Chair: Rachael Tiffin, Head of Counter Fraud Centre and Governance, CIPFA

Speaker: Oliver May, Head of Counter-Fraud, Oxfam GB

How can you be satisfied you are picking up all your fraud and corruption risks? Hear what’s happening across the public sector in counter fraud.

Workshop 3B – Making collaborative and systems leadership work in practice

Debbie Sorkin, National Director of Systems Leadership, The Leadership Centre
Nicola Walsh, Assistant Director of Leadership, The King’s Fund

The Service Transformation Challenge Panel recommendations highlighted the critical importance of Collaborative Leadership in achieving local transformation. In association with the Resource Directors Network, this session looks at making it work in practice.

Workshop 3C – The importance of good housing stock to the wellbeing of the community

Speaker: Joe Reeves, Director of Corporate Resources, Midland Heart

This session examines the idea that investment in housing leads to a reduction in the costs associated with other issues such as mental health problems and anti-social behaviour which can impact on public health, marital breakdown and older people being placed in care.

Focused housing solutions provide one possible answer to the budgetary pressures faced by local authorities around older people and adult social care costs.

Workshop 3D – Digital as a force multiplier

Chair: Patrick Ellis, Assistant Chief Executive, Dorset County Council

Speaker: Uros Strel Lencic, Lead UX Designer, Digital Catapult

Designing services around users. Digital solutions are key to ensuring future public services can be delivered in a way that is user centric, efficient, and cost-effective. Public services are increasingly connected systems that need to be joined up to work better together.

From energy use, to healthcare, smart homes to transport, digital solutions and data driven applications will be crucial to unlocking corporate capacity and meeting the future needs of communities’ wellbeing.

Workshop 3E – Risk and Uncertainty: The Future of Public Services

Chair: Rob Whiteman, Chief Executive, CIPFA

Sarah Pearson, Strategic Risk Practice Leader, Zurich
David Forster, Head of Risk Proposition, Zurich Municpal

An interactive session focussing on strategy and innovation and based on the following themes:

–         Service user trends
–         Political, economic and social trends
–         New service delivery model trends
–         Technology trends
–         People and leadership trends

We will also touch on Zurich Municipal’s future plans and how they closely align with those of the public services sector.  The speakers will outline the pro-active steps being taken to anticipate what the future looks like in order to meet and exceed the expectations of our customers.

Sponsored by:

Zurich Municipal